Privacy Policy
Last updated: 13 April 2026
Energy Wiz ("we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Important: Energy Wiz is a free lead generation service. We collect your details and provide them exclusively to Utility Club Pty Ltd, an energy broker, who will contact you with energy plan options. We do not compare all retailers or plans available in your area.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Address and postcode
- Energy usage or property-related information
- Any other information you provide via our website forms
We may also collect non-personal information such as browser type, IP address, and usage data.
2. How We Collect Your Information
We collect personal information when you:
- Submit a form on our website
- Interact with our website or advertisements
- Contact us directly
We may also collect information automatically through cookies, tracking pixels (including Meta/Facebook Pixel), and similar technologies.
By submitting your details, you expressly consent to being contacted by Utility Club Pty Ltd via phone, SMS, and email regarding energy products and services.
3. How We Use Your Information
We use your personal information to:
- Provide your details to Utility Club Pty Ltd so they can contact you with relevant energy plan options
- Improve our website and services
- Measure and optimise marketing campaigns
- Comply with legal obligations
4. Who We Share Your Information With
Your personal information will be provided exclusively to Utility Club Pty Ltd (ABN 52 676 292 149) of 3/2 Kent Place, South Melbourne VIC 3205.
Utility Club Pty Ltd is an energy broker who will contact you directly to discuss and provide energy plan options relevant to your area.
By submitting your information through our website, you consent to your personal information being shared with Utility Club Pty Ltd for this purpose.
Energy Wiz is a free lead generation service. We connect consumers with a partner energy broker — we do not compare all retailers or plans available in your area.
We may also share your information with:
- Our technology service providers (hosting, data storage, form processing)
- Advertising platforms (Meta/Facebook) for campaign measurement — see Section 6
- Professional advisers or regulators where required by law
We will not sell your personal information to unrelated third parties for their own marketing purposes.
5. Overseas Disclosure
Some of our service providers (such as Google and Meta) may store or process data outside Australia, including in the United States.
We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with applicable privacy laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Track website usage and performance
- Measure advertising effectiveness
This includes the use of:
- Google services (such as analytics and location services)
- Meta (Facebook) Pixel for advertising measurement
We may also use session storage to track campaign parameters (such as UTM data).
You can control cookies through your browser settings.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
In most cases, this will be up to 2 years.
8. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.
To do so, please contact us using the details below.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint.
We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: privacy@energy-wiz.com
- Website: energy-wiz.com
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
